Please call us at
during our normal business hours for return authorization prior to returning any merchandise.
Merchandise must be returned in sellable condition (not opened or damaged) in order to receive credit. Full credit will be issued for unopened merchandise returned within 14 days of your receipt of shipment. A 15% restocking fee will be applied on all authorized returns received after 14 days.
Product returns cannot be accepted after 30 days.
The customer is responsible for the return shipping charges to. We will bear
the cost of shipping the replacement item to our customers. Unfortunately, we
are unable to offer our everyday low prices and absorb the full cost of handling
return shipments. If the customer chooses to return a merchandise for a
refund, the shipping and handling charges are non refundable.
Send items via USPS/ UPS ground
for proof of
- However, we will cover all reasonable and customary ground shipping fees
if the wrong item was shipped.
- Once an RA number is obtained please pack the product into a shipping box
with plenty of packing material and tape securely.
- In addition please clearly write the RA number that was issued by customer
service on the outside of the shipping carton.
- Do not return items COD.
SEND ALL RETURNS TO:
NATURAL HEALING PLUS
3040 S. Hacienda Blvd., Hacienda Hts., CA 91745
We encrypt credit card information when a shopper enters the credit card number in the web browser.
SSL (Secure Socket Layer) is the accepted protocol used to protect data that is sent between a web site and a web browser. An encrypted SSL connection requires all data passed between the browser and the web site server to be encrypted by the sender and decrypted by the receiver. This prevents unauthorized parties from gaining access to sensitive, confidential, or personal information such as a phone numbers or addresses.
Due to impending FDA regulations, effective immediately 01/01/2004, All Sales Are Final on ephedra based products.