Returns Please call us at
1-562-429-6888
during our normal business hours for return authorization prior to returning any merchandise.
Merchandise must be returned in sellable condition (not opened or damaged) in order to receive credit. Full credit will be issued for unopened merchandise returned within 14 days of your receipt of shipment. A 15% restocking fee will be applied on all authorized returns received after 14 days.
Product returns cannot be accepted after 30 days.
The customer is responsible for the return shipping charges to. We will bear
the cost of shipping the replacement item to our customers. Unfortunately, we
are unable to offer our everyday low prices and absorb the full cost of handling
return shipments. If the customer chooses to return a merchandise for a
refund, the shipping and handling charges are non refundable.
-
Send items via USPS/ UPS ground
insured
for proof of
delivery.
- However, we will cover all reasonable and customary ground shipping fees
if the wrong item was shipped.
- Once an RA number is obtained please pack the product into a shipping box
with plenty of packing material and tape securely.
- In addition please clearly write the RA number that was issued by customer
service on the outside of the shipping carton.
- Do not return items COD.
SEND ALL RETURNS TO:
NATURAL HEALING PLUS
6800 Orangethorpe Ave., Suit B
Buena Park, CA 90620
Additional Fee
A flat $10.00 per occurrence fee that is charged to cover processing charges incurred because a transaction is being disputed by
the cardholder or card issuer.
A flat $25.00 per return check
RefundPlease allow 14-21 days for refunds.
Refunds will be credited to the original purchasing credit card account number
only.
Privacy
Your safety, security and privacy are fully protected when you shop with us. NHPLUS will not share or sell your personal information to any company or organization.
Safty and Security
Our payment forms are served through a secure https connection using 128-bit SSL v2/v3 encryption.
We encrypt credit card information when a shopper enters the credit card number in the web browser.
SSL (Secure Socket Layer) is the accepted protocol used to protect data that is sent between a web site and a web browser. An encrypted SSL connection requires all data passed between the browser and the web site server to be encrypted by the sender and decrypted by the receiver. This prevents unauthorized parties from gaining access to sensitive, confidential, or personal information such as a phone numbers or addresses.
Note: Due to impending FDA regulations, effective immediately 01/01/2004, All Sales Are Final on ephedra based products.
